Customer / mandatory information

Customer / mandatory information

Customer information

General terms and conditions

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Price list

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Basic account request

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Note basic account

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Information on account switching assistance

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Information on out-of-court dispute resolution/ombudsman proceedings

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Charging information

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Provision of the comparison criteria according to § 17 no. 2 and 3 ZKG for operators of a comparison website

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Application for Conduct of Administrative Proceedings in Case of Rejection of an Application for Conclusion of a Basic Account Agreement (Section 48 of the Payment Accounts Act)

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More information about your account

Note account change assistance

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Note on out-of-court dispute resolution / ombudsman procedure

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Charging information

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Glossary of services associated with a payment account

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Rights for payments within Europe

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Other compulsory information

Productive account interface for third party payment service providers

The Payment Services Supervision Act (Zahlungsdiensteaufsichtsgesetz, ZAG) §§ 45, 48, 50 requires account-holding payment service providers to provide regulated access (XS2A) for third-party card issuers, payment initiation service providers, and account information service providers to online accessible payment accounts in accordance with PSD2 as of Sept. 14, 2019.

Die Umsetzung in unserem Institut erfolgt auf Basis der Spezifikation Berlin Group NextGen durch unseren technischen Dienstleister Fiducia & GAD IT AG. Productive use of the interface in live operation will be possible from 14.06.2019.

For banking-related questions, please contact Birgit Locher, Head of Payment Transactions (birgit.locher(at)ibb-ag.com), at our institute.

Further technical details and information on accessing the interface are available via our service provider at www.fiduciagad.de/xs2a-Drittanbieter-Schnittstelle.

Provision of the comparison criteria

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Disclosure of the participation policy

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Security transactions

Standardized cost reporting for the settlement of securities transactions

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Notes on investments

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Execution principles

Execution principles

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Quality reports

Quality report 2021

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Quality report 2020

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Quality report 2019

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Quality report 2018

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Quality Report 2017

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Quality reports – Asset management

Quality report 2021

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Quality report 2020

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Quality report 2019

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The top 5 securities firms (professional)

Professional 2021

XLS

Professional 2020

XLS

Professional 2019

XLS

Professional 2018

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Professional 2017

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The top 5 securities companies (private)

Private clients 2020

XLS

Private clients 2019

XLS

Private clients 2018

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Private clients 2017

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The top 5 securities firms (asset management)

Asset management 2021

XLS

Asset management 2020

XLS

Asset management 2019

PDF