Customer / mandatory information
Customer / mandatory information
Customer information
General terms and conditions
Price list
Information on account switching assistance
Information on out-of-court dispute resolution/ombudsman proceedings
Charging information
Provision of the comparison criteria according to § 17 no. 2 and 3 ZKG for operators of a comparison website
Application for Conduct of Administrative Proceedings in Case of Rejection of an Application for Conclusion of a Basic Account Agreement (Section 48 of the Payment Accounts Act)
More information about your account
Note account change assistance
Note on out-of-court dispute resolution / ombudsman procedure
Charging information
Glossary of services associated with a payment account
Rights for payments within Europe
Other compulsory information
Productive account interface for third party payment service providers
The Payment Services Supervision Act (Zahlungsdiensteaufsichtsgesetz, ZAG) §§ 45, 48, 50 requires account-holding payment service providers to provide regulated access (XS2A) for third-party card issuers, payment initiation service providers, and account information service providers to online accessible payment accounts in accordance with PSD2 as of Sept. 14, 2019.
Die Umsetzung in unserem Institut erfolgt auf Basis der Spezifikation Berlin Group NextGen durch unseren technischen Dienstleister Fiducia & GAD IT AG. Productive use of the interface in live operation will be possible from 14.06.2019.
For banking-related questions, please contact Birgit Locher, Head of Payment Transactions (birgit.locher(at)ibb-ag.com), at our institute.
Further technical details and information on accessing the interface are available via our service provider at www.fiduciagad.de/xs2a-Drittanbieter-Schnittstelle.