For your security:

For legal reasons and for your own security, an identity verification is required when opening an account or concluding many products. You can complete the legitimation process from the comfort of your own home or via mobile using our Video-Ident procedure.

Video-Legitimation –
you will need

  • Approximately 8 minutes time. Video legitimation is possible daily from 08:00 – 24:00 – also on Sundays and holidays.
  • A mobile device such as a smartphone or tablet (iOS/Android) or a PC with an activated webcam (min. 640 x 480) and an activated microphone. A mobile device is preferred.
  • A cell phone to receive the ident code via SMS.
  • A stable and high-speed Internet connection (Browser: DSL with at least 16 Mbit/s, Mobile: stable WLAN or at least 3G). A well-equipped WLAN is preferred.
  • One of the following webRTC-enabled browsers: Mozilla Firefox or Google Chrome (in the latest version).
  • Stay in a bright and quiet room during the video legitimation. Other persons must not be present during the identification process.
  • Your valid ID card or passport (you can find out which ID documents are supported within the scope of video-legitimation here).

Video-Legitimation –
that’s how it works

  • Click on the “Go to video legitimation” button. You will be redirected to the page for video legitimation with IDnow.
  • After entering your personal data, you can choose which terminal device you would like to use for authentication. For mobile devices, such as smartphone and tablet, the MyVideoIdent app is available. Alternatively, you can use a computer/laptop with webcam and microphone.
  • To start the legitimation, enter your transaction ID. This is displayed after selecting the terminal device.
  • IDnow verifies your identity and additionally asks for the serial number of the ID card. The conversation will be recorded during this process. In addition, during the legitimization process, photos of the identification document are taken.
  • To complete the legitimation process, you will receive an Ident-Code from IDnow via SMS, which you must enter in the chat window.
  • This completes the video legitimation process for you. Your data will be forwarded to us in encrypted form for further processing.

Data security

For video legitimation we work with our cooperation partnerIDnow together. All customer data is securely encrypted on high-availability servers in Germany.

For more information on data security, data storage and data protection at IDnow, please click on the following link